Shipping Policy

🚚 Shipping Policy – Hands 2 Acres

Effective Date: 2025/08/10

Hands 2 Acres proudly ships all orders exclusively via FedEx, ensuring reliable delivery and professional handling of our imported South African food products.

📦 Shipping Methods

We offer the following FedEx services based on your location and order size:

FedEx Ground (Standard delivery within the U.S.)
FedEx Express (Expedited delivery options available at checkout)
FedEx Home Delivery (Residential addresses only)

⏱️ Processing & Delivery Times

Orders are processed within 1–3 business days
Delivery times vary by location and selected FedEx service
Estimated delivery dates are provided at checkout but are not guaranteed.

🧾 Tracking

Once your order ships, you’ll receive a FedEx tracking number via email. You can monitor your shipment at fedex.com.

🚨 Shipping Restrictions

We currently ship within the United States only
We do not ship to P.O. Boxes or APO/FPO addresses
All shipments require a valid street address and contact number.

📷 Damaged or Lost Packages

If your package is damaged or lost in transit:

Contact us within 48 hours of delivery
Include photos and your FedEx tracking number
We will file a claim with FedEx and assist with resolution.

⚖️ Liability

Hands 2 Acres is not responsible for delays caused by FedEx, weather, customs, or other external factors. Risk of loss transfers to the customer upon delivery confirmation by FedEx.